Palo Alto VNF not communicate/visible in Panorama

Products

• VMware VeloCloud SD-WAN Edge Appliance

Issue/Introduction

VNF feature is not available on some edge 6X0 Models

• Deployed Palo Alto VNF as per the configuration guide :https://docs.vmware.com/en/VMware-SD-WAN/5.4/VMware-SD-WAN-Administration-Guide/GUID-93180684-8090-452C-8ADF-876E07BFCC25.html

 

• VNF created is attached to Edge device.

 

• Though VNF is powered ON and available on the VCO. It won't communicate/visible in Panorama.

 

Environment

SASE Edge version 4.x and 5.x

Cause

Palo Alto VNF will be deployed with default software version 8.0.5 which is already End of life. And Not communicate/visible in Panorama which is on Higher version(10.x)

Resolution

Manually upgrade the Palo Alto VNF to supported version.

Download required Palo Alto software version, Install WinSCP tool on PC and Make sure PC able to reach the Edge IP address.

Then submit case with  Support  to perform manual upgrade.