Filter on OBS Unit has no results vs Units and Descendants

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When Units and Descendants or Units and Ancestors are selected, we get results in MUX Grid, however with Unit Only there is no results in Grid.

How do OBS work with Unit only filtering? 

Resolution

• Typically if you select Unit Only and you have no records that means that no instances were assigned to the exact OBS unit.
• Say you have 3 projects, and you select OBS and Units and Descendants and all 3 projects show. Then you switch to Unit only and none show.
• That means that the projects were set to OBS that is Descendants of this Unit but not the exact OBS you've picked. 
• You can try assigning a project or resource (the instances you are filtering on) to this exact OBS unit and then filtering, and this should work.