FileWatcher task stops processing files with Error 6 writing fwart

Products

• CA Automic Dollar Universe

Issue/Introduction

FileWatcher task (Watcher) stops validating the files pointed by the resource with "Error 6 writing fwart" in the universe.log:

| 2024-03-12 02:00:03 |ERROR|X|IO |pid=p.t| create_fw                 | Error 6 writing fwart [XXXXXXX]
| 2024-03-12 02:00:03 |ERROR|X|IO |pid=p.t| o_sur_check_supervisor    | Error 6 when creating FW articles. Cannot submit Watcher task for res (RESOURCE_NAME)

In the resource log, the files were correctly detected, yet since the u_fmfw60.dta could not be updated, the task did not process any of the files

2024-03-15 02:00:03 | RESOURCE_NAME.00000000 | 1882177 | Scan Number 0 | Checking resource RESOURCE_NAME...
2024-03-15 02:00:03 | RESOURCE_NAME.00000000 | 1882177 | Scan Number 0 | Found 1077 files matching filter [/path_to_resource],[FILE_NAME*]
2024-03-15 02:00:03 | RESOURCE_NAME.00000000 | 1882177 | Scan Number 0 | Check condition KO for file FILE_NAME.YYYYY
...
2024-03-15 12:13:09 | RESOURCE_NAME.00000000 | 1882177 | Scan Number 1214 | Checking resource RESOURCE_NAME...
2024-03-15 12:13:09 | RESOURCE_NAME.00000000 | 1882177 | Scan Number 1214 | Found 1198 files matching filter [/path_to_resource],[FILE_NAME*]
2024-03-15 12:13:09 | RESOURCE_NAME.00000000 | 1882177 | Scan Number 1214 | Check OK

Environment

Dollar Universe 6.x and 7.x

Context: only File Watcher Tasks affected

Cause

Defect

Resolution

Workaround:

1. Duplicate the task with a different name and enable it/resubmit, the new task will correctly detect the files and will process them correctly.
2. Disable/Delete the previous task

Solution:

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Dollar Universe Application Server (DUAS Node)
Dollar Universe 7.01.01 - Planned to be released mid October 2024

Additional Information

Defect ID: DE123089

Public Description: 

Watcher stop working when numlanc loop happens (numlanc resetting from 9999999 to 0000001).
Watcher won't be affected anymore by numlanc changes