CA SPECTRUM Event 0x210e5d displays garbage/junk characters for the cLApSysMacAddress, cLSiIdrClusterId and cLSiIdrPreviousClusterId varbinds
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Article ID: 36972
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Updated On:
Products
CA Spectrum
Issue/Introduction
For the WLC event below, the "ciscoLwappSiIdrDevice" trap event id 0x210e5d is displaying garbage/junk characters for the cLApSysMacAddress, cLSiIdrClusterId and cLSiIdrPreviousClusterId varbinds:
<Please see attached file for image>
Cause
The cLApSysMacAddress, cLSiIdrClusterId and cLSiIdrPreviousClusterId objects are of OCTET STRING type, and they are incorrectly configured in Spectrum Event Format File.
Environment
Release: Component:
Resolution
To correct this issue, change the following on all OneClick systems:
4- Dynamically update Event and Alarm files by clicking on the Reload button of "Update Event and Alarm Files" item in OneClick Administration web page.
You can also use Event Configuration wizard to make this change.