CA SPECTRUM Event 0x210e5d displays garbage/junk characters for the cLApSysMacAddress, cLSiIdrClusterId and cLSiIdrPreviousClusterId varbinds

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Article ID: 36972

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Updated On:

Products

CA Spectrum

Issue/Introduction

For the WLC event below, the "ciscoLwappSiIdrDevice" trap event id 0x210e5d is displaying garbage/junk characters for the cLApSysMacAddress, cLSiIdrClusterId and cLSiIdrPreviousClusterId varbinds:

<Please see attached file for image>

event.JPG

 

Cause

The cLApSysMacAddress, cLSiIdrClusterId and cLSiIdrPreviousClusterId objects are of OCTET STRING type, and they are incorrectly configured in Spectrum Event Format File.
 

Environment

Release:
Component:

Resolution

To correct this issue, change the following on all OneClick systems:

1- Edit the following file:

$SPECROOT\SG-Support\CsEvFormat\Event00210e5d_en_US

2- Find and change the lines as below:

from:

cLApSysMacAddress = {S 1}
cLSiIdrClusterId = {S 9}
cLSiIdrPreviousClusterId = {S 12}


to:

cLApSysMacAddress = {o 1}
cLSiIdrClusterId = {o 9}
cLSiIdrPreviousClusterId = {o 12}


3- Save the file.

4- Dynamically update Event and Alarm files by clicking on the Reload button of "Update Event and Alarm Files" item in OneClick Administration web page.

You can also use Event Configuration wizard to make this change.

Attachments

1558686707961000036972_sktwi1f5rjvs16f1o.jpeg get_app
1558686705059000036972_sktwi1f5rjvs16f1n.jpeg get_app