vCenter Server domain repoint fails with "Source Platform Services Controller details provided are incorrect."

Products

• VMware vCenter Server 7.0
• VMware vCenter Server 8.0

Issue/Introduction

• Attempting to repoint a vCenter Server to a new domain fails, stating "Source Platform Services Controller details provided are incorrect. Check the credentials"
• The source and/or destination appliances used in the domain repoint command use a network proxy.
• Messages similar to the following are found in /var/log/vmware/cloudvm/domain_consolidator.log 

2023-10-10T10:10:10.337Z INFO domain_consolidator validating saml token
2023-10-10T10:10:10.338Z ERROR domain_consolidator Failed to validate sso credentials. Error <urlopen error timed out>
Source Platform Services Controller details provided are incorrect. Check the credentials
2023-10-10T10:10:10.339Z INFO domain_consolidator Invalid user input entered.

• Messages similar to the following are found in /var/log/vmware/cloudvm/cmsso_util.log

2023-10-10T10:10:10.337Z INFO cmsso_util Error in retrieving appliance type of server vcenter.example.com: HTTPSConnectionPool(host='vcenter.example.com', port=443): Max retries exceeded with url: /rest/vcenter/system-config/deployment-type (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 504 Gateway Timeout'))).

Environment

vCenter Server 7.0.x

vCenter Server 8.0.x

Cause

This is caused by the proxy that the vCenter Server is configured to use.

Resolution

Temporarily remove the proxy configuration from the vCenter Server while attempting the domain repoint.