SCOM Connector 4.7.3 Alarm Creation DATE TIME

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Created date of the Alarms published from SCOM into SOI have the date when the connector starts up the first time which is different from the create date of the SCOM alarm in SCOM Console

Environment

SOI 4.2 CU5

SCOM Connector 4.7.3

Resolution

Change from SOI UI side <column-alarmcreationdate-config.xml>.
CA\SOI\SamUI\webapps\sam\WEB-INF\alarm\config\column-alarmcreationdate-config.xml
Enabled EVENT_OCCURRED attribute which will populated TimeRaised into SOI console with created column.
 <content>
    <attribute>AlarmAttrID.EVENT_OCCURRED</attribute> 
     <!--<attribute>AlarmAttrID.CREATION_DATE</attribute>-->
    <renderer>
      com.aprisma.spectrum.app.util.render.DateRenderer
    </renderer>
  </content>

Example:

  <content>
    <!-- <attribute>AlarmAttrID.EVENT_OCCURRED</attribute> -->
    <attribute>AlarmAttrID.CREATION_DATE</attribute>
    <renderer>
      com.aprisma.spectrum.app.util.render.DateRenderer
    </renderer>
  </content>

To:

  <content>
    <attribute>AlarmAttrID.EVENT_OCCURRED</attribute>
    <!-- <attribute>AlarmAttrID.CREATION_DATE</attribute> -->
    <renderer>
      com.aprisma.spectrum.app.util.render.DateRenderer
    </renderer>
  </content>

 

Restart CA SOI User Interface Server service