ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

How to change the session timer to prevent auto-logout

book

Article ID: 36963

calendar_today

Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

How to change the session timer which causes CA Performance Center users to be automatically logged off because of idle time.

While working with Dashboards, a user can just be logged off in the middle of whatever they are doing.

 

 

Environment

ANY CAPC Version

Resolution

Instructions:

Adjust the values of Sso 'CookieTimeoutMinutes' and Sso 'RememberMeTimeoutDays' which are settable via SsoConfig under Single Sign-On:

For the purpose of this example, we will be changing the values of CookieTimeoutMinutes (default 20 (minutes) )to 120 minutes
 and RememberMeTimeoutDays (default 15 (days) to 30 days:

1. Logon to the CAPC system as root or sudo

2. cd /opt/CA/PerformanceCenter/sso/bin

3. Launch the SsoConfig utility:

./SsoConfig

SSO Configuration:
 1. CA Performance Center
 Choose an option > 1

SSO Configuration/CA Performance Center:
 1. LDAP Authentication
 2. SAML2 Authentication
 3. Performance Center
 4. Single Sign-On
 5. Test LDAP
 6. Export SAML2 Service Provider Metadata
 Choose an option > 4

SSO Configuration/CA Performance Center/Single Sign-On:
 Anonymous User Enabled: Disabled
 Anonymous User ID: 2
 Localhost User Sign-In Page Enabled: Disabled
 Localhost User Enabled: Enabled
 Localhost User ID: 1
 Cookie Timeout Minutes: 20
 Encryption Decryption Key: #$utP9%z
 Encryption Algorithm: DES
 Failed Sleep Seconds: 3
 Remember Me Enabled: Enabled
 Remember Me Timeout Days: 15
 Scheme: https
 Port: 8382
 Virtual Directory: sso

1. Remote Value
 2. Local Override
 Choose an option > 1

SSO Configuration/CA Performance Center/Single Sign-On/Remote Value:
 1. Anonymous User Enabled:
 2. Anonymous User ID:
 3. Localhost User Sign-In Page Enabled:
 4. Localhost User Enabled:
 5. Localhost User ID:
6. Cookie Timeout Minutes:
 7. Encryption Decryption Key:
 8. Encryption Algorithm:
 9. Failed Sleep Seconds:
 10. Remember Me Enabled:
 11. Remember Me Timeout Days:
 12. Scheme: https
 13. Port: 8382
 14. Virtual Directory:
 Select a Property >6


 Property: Cookie Timeout Minutes (Remote Value)
 Value: 20
 Example: 20
 Description: This field specifies the number of minutes that pass before a Single Sign-On cookie expires.  Each time a user does something the cookie timeout starts over.  However, if the cookie does timeout then the user is required to reauthenticate.  It is recommended that this value match the default ASP.NET session timeout of 20 minutes.
 Enter r to reset the value, u to update to new value > u

Enter \q to quit or \b to go back to previous menu
 Enter new value > 120

SSO Configuration/CA Performance Center/Single Sign-On/Remote Value:
 1. Anonymous User Enabled:
 2. Anonymous User ID:
 3. Localhost User Sign-In Page Enabled:
 4. Localhost User Enabled:
 5. Localhost User ID:
 6. Cookie Timeout Minutes: 120
 7. Encryption Decryption Key:
 8. Encryption Algorithm:
 9. Failed Sleep Seconds:
 10. Remember Me Enabled:
11. Remember Me Timeout Days: 15
 12. Scheme: https
 13. Port: 8382
 14. Virtual Directory:
 Select a Property > 11

Property: Remember Me Timeout Days (Remote Value)
 Value: 15
 Example: 15
 Description: This field is used only if the Remember Me Enabled field is checked.  It specifies the number of days that will pass before a user that checked Remember Me on the sign-in page has to reauthenticate.  If this field is set to 0 then the Remember Me setting will not expire until the user hits the "Sign Out" link.
 Enter r to reset the value, u to update to new value > u

Enter \q to quit or \b to go back to previous menu
 Enter new value > 30

SSO Configuration/CA Performance Center/Single Sign-On/Remote Value:
 1. Anonymous User Enabled:
 2. Anonymous User ID:
 3. Localhost User Sign-In Page Enabled:
 4. Localhost User Enabled:
 5. Localhost User ID:
 6. Cookie Timeout Minutes: 120
 7. Encryption Decryption Key:
 8. Encryption Algorithm:
 9. Failed Sleep Seconds:
 10. Remember Me Enabled:
 11. Remember Me Timeout Days: 30
 12. Scheme: https
 13. Port: 8382
 14. Virtual Directory:
 Select a Property >\b

(Enter "\b" to gracefully back out of SsoConfig to save the changes.

4. Review / validate the changes made by running SsoConfig again:

./SsoConfig

SSO Configuration:
 1. CA Performance Center
 Choose an option > 1

SSO Configuration/CA Performance Center:
 1. LDAP Authentication
 2. SAML2 Authentication
 3. Performance Center
 4. Single Sign-On
 5. Test LDAP
 6. Export SAML2 Service Provider Metadata
 Choose an option > 4

SSO Configuration/CA Performance Center/Single Sign-On:
 Anonymous User Enabled: Disabled
 Anonymous User ID: 2
 Localhost User Sign-In Page Enabled: Disabled
 Localhost User Enabled: Enabled
 Localhost User ID: 1
 Cookie Timeout Minutes: 120
 Encryption Decryption Key: #$utP9%z
 Encryption Algorithm: DES
 Failed Sleep Seconds: 3
 Remember Me Enabled: Enabled
 Remember Me Timeout Days: 30
 Scheme: https
 Port: 8382
 Virtual Directory: sso

(Enter "\b" to gracefully back out of SsoConfig

Powered by Wolken Software