Attempting to create a CASB tenant with a CMP user with the email domain onmicrosoft.com will fail to provision with the message Error
.
Attempting to create a CASB tenant with a primary domain of onmicrosoft.com will fail.
CASB does not support the primary domain onmicrosoft.com
The entitlement can be reset to new by contacting support and providing a screenshot of the serial number and any messages related to the attempt.
Create a new CMP user with an email address different than onmicrosoft.com and use that user to configure the entitlement.
The domain onmicrosoft.com can be added as a secondary domain.