Discovery gets aborted in a shared Data Collector environment
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Discovery gets aborted in a shared Data Collector environment

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Article ID: 369510

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration

Issue/Introduction

Performance Management discovery ( scheduled and manual ) aborts / fails.

Environment

PM 23.3.10 or older

Cause

DE603029

In the Tenant-Agnostic Data Collector environment,  if a discovery profile didn't specify the SNMP profile to use, the discovery could hang and then be aborted due to an exception thrown from the SNMP profile sort function.

Resolution

  • upgrade to 23.3.11 or above
  • workaround:

    In the discovery profile, please select the SNMP profiles so that only the tenant specific SNMP profiles can be used for the discovery. 
    This should make the discovery work.