Finish Date does not consider the user timezone when Date/Time Format Scale is "Day"

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Article ID: 36946

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Updated On:

Products

Clarity PPM On Premise STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

Issue: 

Finish Date does not consider the user's  timezone when Date/Time Format Scale is "Day"

This happens for Tasks and Ideas

Steps to reproduce: 

  1. Login to CA PPM as Admin. 
  2. Go to the Object --> Tasks --> Views 
  3. Go to the [Fields] for the "Task Properties" view and Set the "Date/Time Format Scale" for both Start and Finish attribute as "Day Time". 
  4. Do the same for "Task List" view. 
  5. Login as User X whose Time Zone is set as GMT. 
  6. Create a new project or open an existing one. 
  7. Go to the Task tab and create a new Task. 
  8. Select the Start and Finish Date and select a time for the Finish date 
  9. Now logout from that user who was in GMT Time Zone. 
  10. Login with User A, whose Time Zone is (GMT+13:00).
  11. Go to the Project>>Task List view
  12. Click Configure
  13. List Column Section>>Fields
  14. Created Date>>Properties
  15. Select Day for Date/Time Format Scale
  16. Save and Return

Expected result: The finish date for that Task should convert according to the user's time zone

Actual result: The finish date for the Task does not consider the time zone when Date/Time Format Scale is set to Day

Cause

DE41866

Environment

Release: All Supported Releases
Component: PPMPM

Resolution

Sustaining Engineering reviewed and determined this issue will not be fixed

WORKAROUND

Change the display format to Day/Time format.