When performing Inventory Sync, The request fails during "Aria Operations for logs" adapter configuration with Error Code: LCMVROPSYSTEM25128

Products

• VMware Aria Suite
• VMware Aria Operations (formerly vRealize Operations) 8.x
• VMware Aria Operations 8.x

Issue/Introduction

The Customer's will notice that the inventory sync completes but the subsequent request to configure the Aria Operation for logs (AoL) management pack instance fails with below error:

Request Failed

Adapter Configuration

LCMVROPSYSTEM25128

Error Code: LCMVROPSYSTEM25128

Operation failed while configuring the adapter instance in VMware Aria Operations

Operation failed

com.vmware.vrealize.lcm.plugin.common.vrops.exceptions.AdapterConfigurationException: Operation failed
 at com.vmware.vrealize.lcm.plugin.core.vrops.tasks.AdapterConfigurationTask.execute(AdapterConfigurationTask.java:258)
 at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62)
 at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.base/java.lang.Thread.run(Unknown Source)

Cause

This issue is seen when the customer configures the AoL Management instance with Master node FQDN/IP but Aria Suite LCM tries to configure the adapter instance with LB IP address.

Resolution

To resolve this issue, Kindly update the Load Balancer FQDN/IP address in AOps by following the steps below:

Procedure:

1. From the left menu, select Data Sources > Integrations.
2. From the Accounts tab in the Integrations page, click Add Account and then select the VMware VMware Aria Operations for Logs card. You can also activate the management pack from the Repository tab, where you will find the card in the Available Integrations section. After the management pack is activated, click Add Account.
3. In the VMware Aria Operations for Logs page, add details to the following properties:
   • Look for "Operations for Logs server"
     •  Enter the IP address or FQDN in the Log Insight server text box of the VMware Aria Operations for Logs you have installed and want to integrate with.

Example Image: (Refer to the highlighted section)

 

Additional Information

Reference to the link below for configuration steps:

• https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-operations/8-17-1/vmware-aria-operations-configuration-guide-8-17-1.html