Remote User Login fails with "user matching query does not exist"

Products

• VMware Avi Load Balancer

Issue/Introduction

After deleting a remote user via the controller GUI, the user login fails with  "user matching query does not exist" and the user is not created on the controller.

If attempting to create the same user as a local user via the GUI it fails with “User activity with this Name already exists”

Environment

Affects Versions: 21.1.x, 22.1.x, 30.1.x, 30.2.x

Cause

This issue has been identified as  a stale useractivity object caused by a race condition on the code.  This race condition occurs when there are continuous automation logins with the wrong credentials and a simultaneous deletion of the user via the GUI.

Resolution

The fix for this issue will be implemented on the next GA releases of NSX-ALB (31.1.1). 

If you encounter this issue in your system and are not able to upgrade to the fix version, please contact technical support for assistance.