Unable to open the reports from OC

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

No able to open the reports from OC. Giving data access error.

Environment

UIM & OC 23.4

CABI 23.4

Resolution

Follow the below step:-

1. Deactivate the CABI probe.
2. Open Raw Configure of the CABI probe and set the CABI configuration parameter cabi_url to:
   http://<URLwithMatchingSubdomainAndDomain>:<port>/cabijs
3. Deactivate the wasp probe
4. Modify $UIM_HOME\nimsoft/probes/service/wasp/webapps/cabijs/META-INF/context.xml with
5. <CookieProcessor class="org.apache.tomcat.util.http.Rfc6265CookieProcessor" sameSiteCookies="Lax" />
6. Activate the cabi probe.
7. Activate the wasp probe
8. On the Operator Console robot Deactivate the wasp probe
9. Modify $UIM_HOME\nimsoft/probes/service/wasp/webapps/cabi/META-INF/context.xml with
   
   
1. <CookieProcessor class="org.apache.tomcat.util.http.Rfc6265CookieProcessor" sameSiteCookies="Lax" />

Activate the wasp probe
Login to OC machine using below url
http://<URLwithMatchingSubdomainAndDomain>:<port>/operatorconsole_portlet