DX AIOps - DX APM Overview dashboard reporting continuous brief drops in Agents graph
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DX AIOps - DX APM Overview dashboard reporting continuous brief drops in Agents graph

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Article ID: 369159

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Updated On:

Products

DX APM SaaS DX Application Performance Management

Issue/Introduction

We have noticed continuous brief drops of all connected agents however while checking with the application team, all instrumented application are working fine and s expected.

What is the root cause and how to resolve it?

Environment

  • DX APM SaaS
  • DX APM onpremise 23.x, 24.1

Cause

The problem is related to defect DE603263: optimizations required in ClusterAggregation javacsript located in APM EM server side.

The fix for this issue will be available in next apm saas release and 24.x onpremise release.

Resolution

None at this point, however, APM Development is actively working on fixing this issue.

If you would like the new ClusterAggregation.js deployed in your SaaS tenant(s) OR if you would like a copy of the javascript for your onpremise setup(s) contact Broadcom Support

Additional Information