Content capture failing for endpoint from Aria Suite Lifecycle
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Content capture failing for endpoint from Aria Suite Lifecycle

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Article ID: 369157

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Content Endpoint has been configured successfully, However the content capture fails to run and times out after sometime. 
Upon reviewing / tailing the logs: /var/log/vrlcm/blackstone-spring.log 
Notice that the content capture task initiated doesn't create additional logging and the we see the scheduler showing allocated scheduled for captures in the queue and doesn't change. 

Environment

Aria Suite Lifecycle 8.x

Cause

This might be noticed if the content capture scheduler may have clogged up prior to scheduling captures.

Resolution

Clear up the clogged scheduler and it would reallocate/ terminate current stuck captures by restarting the Blackstone spring service:
command to restart blackstone service:

systemctl restart blackstone-spring

Restart the capture on the endpoint and monitor the logs/ request.