Multiple updates happen to attributes when only one is expected
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Multiple updates happen to attributes when only one is expected

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Article ID: 369141

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce: 

    1. Audit the 'Project Category' attribute
        * Administration -> Objects -> [Project Object] -> Audit [tab] -> Select 'Project Category' attribute in all 3 sections
    2. Display 'Project Category' in 'Layout:Create'
        * Administration -> Objects -> [Project Object] -> Views [tab] -> Click on 'Layout:Create' against 'Project Properties' row
        * Click on 'Properties' of the 'General' section
        * Pull 'Project Properties' from the 'Available Columns' to the 'Selected Columns'
        * Save
    3. Create a Project
        * Home -> Projects -> Click on  'New From Template' -> Choose a template that provides a value against 'Project Category' attribute
        * Provide 'Project Name'
        * Change the value of 'Project Category' to a different value, other than the one that is already displayed there
        * Save
    4. Check Audit information
        * Click on 'Audit Trail' tab

    Expected Results: Only one row is shown, with Old Value as NULL and New Value as the one selected in step 3
    
    Actual Results: Three rows are shown. It can be noticed that the value against 'Project Category' flips between the value on the template and the value selected while creating the Project

Cause

DE80886

Resolution

DE80886 is marked as 'Not a defect'. Multiple updates in this scenario is determined to be as per designs.

Additional Information

    1. Same behaviour is noticed with the Idea object as well. 'Idea Category' can be used with similar steps to reproduce
    2. Same behaviour is also noticed with custom attributes of type 'Lookup'