Unable to conenct to SSE for Symantec SWG via multiple WAN links. Only possible from one WAN link.
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Unable to conenct to SSE for Symantec SWG via multiple WAN links. Only possible from one WAN link.
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Article ID: 369067
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Updated On: 06-03-2024
Products
VMWare SD-WAN
Issue/Introduction
Customer's Edge has multiple WAN links, but SSE for Symantec SWG connects from only one WAN link.
If they tried to configure a second WAN link from Security Service Edge (SSE), It's failed and the below error displayed.
"Profile [profile name] is already in-use by SSE integration Symantec-SSE"
If they tried to configure a second WAN link from the NSD via Edge settings, the setting makes delete after click "SAVE CHANGE"
Environment
Software: 5.2.2.2 [R5222-20240223-GA-29802b54f4]
Resolution
Symantec Automation allows to select only one WAN link to create a NSD tunnel. If that WAN link goes down, customer would have to manually select another link for traffic to switch over to.