RSA SecureID Auth Scheme is not working -- Failed to load library 'smauthacehtml'. Error: Unknown Error

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• SITEMINDER

Issue/Introduction

New install Policy server 12.8.08

Error from smps.log

[SmAuthServer.cpp:242][ERROR][sm-Server-02910] Failed to load library 'smauthacehtml'. Error: Unknown Error

Cause

Under siteminder lib folder,

$ ls -l *ace*
-rwxrwxr-x. 1 ssosvc ssosvc 3742672 Dec  6 00:14 libaceclnt.so
-rwxrwxrwx. 1 ssosvc ssosvc  216416 Dec  6 00:14 libsmauthacehtml.so
-rwxrwxr-x. 1 ssosvc ssosvc   78837 Dec  6 00:14 libsmauthace.so

 

$ ldd libaceclnt.so
        linux-vdso.so.1 (0x00007ffd7f98a000)
        libnsl.so.1 => not found
        libdl.so.2 => /lib64/libdl.so.2 (0x00007f0c961c2000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f0c961bd000)
        libc.so.6 => /lib64/libc.so.6 (0x00007f0c95800000)
        /lib64/ld-linux-x86-64.so.2 (0x00007f0c961d4000)

 

The dependant libnsl.so.1 is not installed.

Resolution

Install the missing lib libnsl.so.1