For situation alarm new ticket option not present
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For situation alarm new ticket option not present

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Article ID: 369032

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Updated On:

Products

DX OI SaaS

Issue/Introduction

Created an all alarms queue for situations (feature has been enabled). When there are multiple alarms that are ticketed by the Situation auto ticket, the option to break out individual alarm from the group ticket to a new ticket is missing.

Environment

DX OI SAAS

Resolution

The options is not visible due to default column width. Needs to expand column.