Set the Service Model Granularity from a connector policy

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

Is it possible to set the Granularity level for services created via Universal Connector? 

Environment

SOI 4.2

Cause

Guidance

Resolution

There is no option to set the Service Model Granularity from a connector policy.

Low granularity is configured as per Configure Global Settings (broadcom.com)

Additional Information

An enhancement request was filled to provide this as a new functionality: Idea: Granulartiy Attribute for Universal Connector for Service create (broadcom.com)