Error When Editing Unix Attributes in Selang

book

Article ID: 36901

calendar_today

Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Issue:

When trying to edit a user's Unix attributes, selang produces the error "Failed to open file for external users".

AC> eu testuser unix shell(/bin/sh)

(localhost)

Successfully updated USER testuser

(localhost)

Unix :

======

ERROR: Failed to open file for external users

 

 

Environment: 

Unix system running a supported PIM endpoint

 

Cause:

This error is caused because the ladb files are missing. Checking the contents of /opt/CA/AccessControl/ladb would confirm this.

 

 

Resolution/Workaround:

 

 

To resolve the issue, use the command `sebuildla -a` to recreate the ladb files.

 

Additional Information:  

For more information about the sebuildla command, please see our Implementation Guide.

Environment

Release: ACP1M005900-12.6-Privileged Identity Manager
Component: