Error while upgrading / Installing Systemedge agent

Article Id: 36895
Status: Published
Updated On: 14-02-2018 07:37
Legacy Id: TEC1195278
Products:
CA Server Automation , CA Virtual Assurance for IM , CA Virtual Assurance for IM
Issue/Introduction:

Issue/Problem/Symptoms: 

I am receiving below error while installing/upgrading systemedge agent. Using the install images instead of the whole installation dvd.

CA-setup bootstrapper version 1.2.0.0 Cannot find the package CA_SystemEDGE_Core.

Environment:  

Windows , Unix 

Cause: 

The installation image does not have all the necessary package files copied to the image directory .

Resolution/Workaround:

The installation is not possible if you don not have all the depend package files from the original install image

 

Change to the DVD2/Installers/<Platform>/Agent/SysMan directory. It contains the following subdirectories:

 

  • CA_SystemEDGE_SRM
  • CA_SystemEDGE_AdvancedEncryption
  • CA_SystemEDGE_Core
  • Packages
  • Jre

 

To be able to run the install you also need to copy the Packages and Jre directory in addition to  the CA_SystemEDGE_Core directory .

 

After all the files are copied to the temporary image directory run the ca-setup.sh from the CA_SystemEDGE_Core directory.

 

 

 

 

 

Environment:

Release:
Component: SEAGTU