Disable DE68710_AUTO_REFRESH feature

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When you are typing through fields in Clarity MUX very quickly sometimes the data is disappearing.  You would like the auto-refresh feature disabled so this will not happen.

Resolution

Run this query to disable the auto-refresh feature

update cmn_features set enabled = 0  where code = 'DE68710_AUTO_REFRESH'

Additional Information

Previously, MUX was not refreshing the page or telling the user if they had the form open if there was an update from XOG or a REST API.

When the feature is enabled and there is an update from XOG or a REST API; the user will receive a toast message 'Page out of Date' and a refresh button.  

Example - 

• A user displays a project properties page in MUX.
• A different user or API call updates the same project.
• The first user that has the project properties page displayed is given a toast message - 'Page out of Date' and a refresh button.
• If the user clicks Refresh, the data on the page will be refreshed with the changes from the other user.
• This only works on the properties page and only for master objects like Project or Investment.
• The auto-refresh feature is enabled by default.
• It does not work on the Grid View.

When this feature is disabled, the user will not be notified that the page has an update via XOG or REST API