Spectrum Client Details shows load balancer hostname and not client source hostname

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

The Spectrum Administration Client Details view displays the load balancer hostname for every connection, instead of each client's hostname.

Cause

• The request is missing the X-Forwarded-For header indicating the original client IP address.
• The Load Balancer should be configured to let OneClick know who issued the request.

Resolution

• Enable X-Forwarded-For header on the load balancer.

 

Additional Information

 Using the X-Forwarded-For HTTP header to preserve the original client IP address for traffic translated by a SNAT object