Symactec VIP Apache module is not initialized post upgrade to RHEL 8

Products

• VIP Service

Issue/Introduction

After upgrading from RHEL 7 to RHEL 8, Symantec 2FA module mod_authn_symc.so fails to authenticate the user and the following message appears in log:

[authn_symc:error] [pid 821923] [client :26636] AH01622: Symantec authentication not initialized correctly

Environment

Symantec VIP

Apache HTTP Server Plugin

Resolution

Updated Apache plugin packages for RHEL 8.x and 9.x (Apache_Rhel8.zip and Apache_Rhel9.zip) have been released from the product team and are now available for download in the VIP Manager.