iDash Client Out of Java Memory

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Article ID: 36877

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Updated On:

Products

CA Workload Automation iDash

Issue/Introduction

Issue: 

 We run a daily job to create an iDash latency report on the iDash Client.

The report used to work fine for months, but suddenly started to fail with errors :

Exception in thread "PoolCleaner[29855319:1451473016745]" java.lang.OutOfMemoryError: Java heap space 

com.ca.idash.core.exception.IdashException: java.lang.OutOfMemoryError:Java heap space 

java.lang.OutOfMemoryError:Java heap space

com.ca.idash.core.exception.IdashException: java.lang.OutOfMemoryError:Java heap space 

 

However, when the same command is run directly on the iDash servers the report is generated without any issues. 

 

Environment:  

WA iDash Release 11.4 

 

Cause: 

Problem due to lack of Java memory on the iDash Client 

 

Resolution :

The solution is to increase the Java memory on the client by passing “-Xms2048m –Xmx2048m” in the command line.

Example :

/opt/idash/bin/idgencsv -Xms2048m -Xmx2048m -f /tmp/graham.csv –t latency.report –i HP1 –v

 

These options are added at command line when you execute the "idgencsv" command 

 

 

Environment

Release: WKLAID99000-11.4-Workload Automation-iDash
Component: