Upgrading NSX fails to start due to "End User License Agreement not accepted."
Article ID: 368768
Updated On:
Products
Issue/Introduction
While attempting to upgrade NSX, of any version to any version, the upgrade fails to start at the Edge node upgrade stage with the error message popup: "End User License Agreement not accepted."
Environment
VMware NSX-T Data Center
VMware NSX
Cause
This is caused by the EULA acceptance value being set to false.
To determine the current value of the EULA acceptance run the following GET API call:
GET https://<nsx-manager-ip>/api/v1/upgrade/eula/acceptance
If the EULA has not been properly accepted, the returned output will be:
{
"acceptance": false
}
Resolution
The EULA acceptance level can be set to true with the following API call:
POST https://<nsx-manager-ip>/api/v1/upgrade/eula/accept
If successful, this will return a 200 response code and a rerun of the GET API call will return:
{
"acceptance": true
}
Alternatively, you can run the below command from NSX-T manager root login to update the EULA acceptance level to true
curl -X POST -k -u admin:'Password' "https://<nsx-manager-ip>/api/v1/upgrade/eula/accept"
Additional Information
NSX API guide can be found at the following location: https://developer.broadcom.com/xapis/nsx-t-data-center-rest-api/latest/
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