Transaction Trace not working in 2 servers of a cluster
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Transaction Trace not working in 2 servers of a cluster

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Article ID: 368733

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We have realized that transaction trace is nor working in two nodes of a cluster of 4.

If you try to trace traffic in those 2 nodes you don't get anything. If you trace using a filter with the URL of an application deployed in that cluster, you get traffic of 2 nodes (A and B) but nothing in the other 2 (C and D).

Resolution

Collector having issues with traces database. Restarting EM or moving agent to another EM solves the issue.