File system not available alarms not clearing when file system becomes available on CDM

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

CDM probe when monitoring local file system/ disk or NFS (network file system) disk the alarm for disk not available does not clear when the filesystem is available again.

CDM file system not available alarm does not clear.

A restart of the CDM probe clears the alarm.

 

Flow Described: 

1. NFS or Local disk is monitored on linux

2. Disk/Filesystem becomes unavailable

3. CDM sends an alarm: Local File system / Network file system not available

4. Disk/Filesystem becomes available: 
                                                             Expectation: --> Alarm clears immediately

                                                             Behavior in CDM 7.2 --> Alarm does not clear 

Environment

• DX UIM 20.3.4
• CDM probe version 7.2 / 7.2*

 

Cause

Probe Defect

Resolution

The issue is resolved in CDM 8.01 and later. 

 

Additional Information

cdm (CPU, Disk, Memory Performance Monitoring) Release Notes