Autosys agent and full Autosys Server installation fail due to agent installation failure
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Autosys agent and full Autosys Server installation fail due to agent installation failure

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Article ID: 368660

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Updated On:

Products

Autosys Workload Automation CA Workload Automation AE - System Agent (AutoSys) Workload Automation Agent

Issue/Introduction

On a new clean Linux 9 system the Agent only or Autosys full installer which is set to install the agent fails with the below error in the WebAgent installation log:
Additional Notes:
FATAL ERROR -     class cybermation.iainstaller.library.CybFatalLinuxService FatalInstallException:
Service could not be registered. Problem copying init file. /etc/init.d/waae_agent-<AGENT_NAME>

Environment

Linux 9
Autosys 12.x
Autosys agent 12.x

Cause

The /etc/init.d folder does not exist on a default installation of Linux 9 any longer.

Resolution

Before starting the installation make sure the /etc/init.d folder exists.
The folder should be bet set to owned by root and have a 755 permissions set.

Also, the Legacy SysVInit scripts must be installed to properly enable it.

Additional Information