How to remove a customized CA Service Desk Manager (CA SDM) field that is already published using CA SDM Web Screen Painter (WSP)?
The following steps will ensure that a published CA SDM customized field is completely removed both at the application and database levels.
Note: Before making any changes, please backup your database and your entire NX_ROOT\site folder.
Warning: The above procedure should never be performed on a live production CA SDM installation unless extensive testing is carried out first.
Release: SDMU0M99000-14.1-Service Desk Manager-Full License