Governance Minder unable to start application after upgrade to 14.5

Products

• CA Identity Governance

Issue/Introduction

This error in the server logs though shows that there is a problem with the spring jars:

17:04:53,667 ERROR [org.springframework.web.context.ContextLoader] (ServerService Thread Pool -- 92) Context initialization failed: java.lang.NoSuchMethodError: org.springframework.core.convert.converter.ConverterRegistry.addConverter(Ljava/lang/Class;Ljava/lang/Class;Lorg/springframework/core/convert/converter/Converter;)V
    at org.springframework.core.convert.support.DefaultConversionService.addScalarConverters(DefaultConversionService.java:64) [spring-core-3.2.10.RELEASE.jar:3.2.10.RELEASE]
    at org.springframework.core.convert.support.DefaultConversionService.addDefaultConverters(DefaultConversionService.java:54) [spring-core-3.2.10.RELEASE.jar:3.2.10.RELEASE]
    at org.springframework.core.convert.support.DefaultConversionService.<init>(DefaultConversionService.java:43) [spring-core-3.2.10.RELEASE.jar:3.2.10.RELEASE]

Environment

14.5

Cause

The Upgrade did not remove older versions of the various JAR files and Governance is attempting to load both older and newer versions of the jars and encountering conflicts. 

Resolution

Review the eurekify.war/WEB-INF/lib folder

Carefully review for older versions of the jar files, for instance you may see the 2 accessors-smart jar files:

accessors-smart-1.2.jar
accessors-smart-2.4.8.jar

The older 1.2 version should be removed from the eurekify.war/WEB-INF/lib/ folder.


After all older versions of the jars have been cleared from the WEB-INF/lib/ folder Governance should start as expected.