ESXi upgrade fails from 7.x to 8.x due to unsupported TPM version.

Products

• VMware Cloud Foundation
• VMware vSphere ESXi 8.0
• VMware vCenter Server 8.0

Issue/Introduction

A similar error is reported in the vmware-updatemgr.log

/var/log/vmware/vmware-updatemgr/vum-server/vmware-updatemgr.log

2024-05-24T13:47:09.876Z info vmware-vum-server[10875] [Originator@6876 sub=HostUpgradeScanner] [scannerImpl 1757] (vmodl.LocalizableMessage) [
-->    (vmodl.LocalizableMessage) {
-->       key = "com.vmware.vcIntegrity.HostUpgrade.UnsupportedTPMVersion",
-->       arg = <unset>,
-->       message = <unset>
-->    }
--> ]

 

The following error can be seen in the vCenter UI. 

Environment

VMware Cloud Foundation 5.x
VMware vSphere 8.x

Cause

Starting in vSphere 8.x TPM 1.2 is deprecated.

More details regarding TPM can be found here

"Removal of Trusted Platform Module (TPM) 1.2: VMware discontinues support of TPM 1.2 and associated features such as TPM 1.2 with TXT. To get full use of vSphere features, you can use TPM 2.0 instead of TPM 1.2."

Resolution

Engage the hardware OEMs to upgrade the Trusted Platform Module on all affected hosts to a supported TPM version. (2.0 or higher)