Some Teams Are Missing From My Iteration Reports - Rally

Products

• Rally SaaS
• Rally On-Premise

Issue/Introduction

When viewing an iteration status page or report from a parent project some of my teams aren't visible despite all of them working on that iteration. For example, when I review the Iteration Status page I can see work from three of my teams, but the other two teams are missing. They all have that iteration scheduled and work assigned, why are some missing?

OR, When viewing an iteration Status/Defect/User Stories page or report from a parent project, some artifacts are not visible despite having work assigned to the iteration.

Environment

Rally SAAS

Cause

Iterations or Any Timeboxs in Rally must have matching names and dates to roll up data to the parent project correctly. If the start or end dates differ in one of the iterations, it is treated as a distinct iteration, even if the name matches.

Resolution

1. Navigate to the Plan > Time Boxes page.
2. Search for the impacted iteration.
3. Compare the name and dates for the iteration with the rest of the projects and the parent project.
4. If discrepancies are found, update the name and dates to ensure they match the parent and sibling project values.