Tier1 service group Failover alarm

Products

• VMware NSX

Issue/Introduction

Title: Alarm for high_availability.tier1_service_group_failover
Event ID: high_availability.tier1_service_group_failover

Alarm Description:

• Purpose: To inform users a tier1 service group has state changed on edge. It may not mean service group itself has an issue. Please check events from syslog around the time of failover.
• Impact: Failover could be triggered by various factors, including peer state. If state change is expected, traffic should be picked up by the active service group.

Resolution

Steps to resolve
For 4.0.1 and higher

Recommendation Action:

• As admin user, on the edge node, invoke the NSX CLI command `get logical-router <service_router_id> service_group` to check all service-groups configured under a given service-router.
• Review the result to identify a reason for a service-group leaving active state.

Maintenance window required for remediation? No