How to download an exclusions list from Anti-Spam

Products

• Email Security.cloud

Issue/Introduction

This document describes how to download an exclusions list from Anti-Spam.

Environment

Email Security.cloud

Cause

Instructions on downloading an exclusions list from Anti-Spam.

Resolution

You can download a .csv file of the users to exclude from the AntiSpam service to edit existing addresses, add new addresses offline, and upload the list back to the portal. When saving the list ensure that it is saved in .csv format (comma-separated values, also known as comma delimited).

To download an exclusion list

1. Select Services > Email Services > Anti-Spam.
2. From the domains drop-down list, select the appropriate domain for the user you want to exclude from AntiSpam.
3. Click the Exclusions tab.
4. Click Download email addresses.
   
   A dialog box asks you whether to open or save the CSV file. The download operation may take some time to complete depending on the size of the list.