Spectrum as DataSource Test is not responding
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Spectrum as DataSource Test is not responding

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Article ID: 368371

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Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration CA Spectrum

Issue/Introduction

Trying to add the Spectrum as DataSource on NetOps Performance Management Portal and receive the message Data Source Test Failed

 

And in PC log file:

INFO  | qtp883980256-24          | AAAA-MM-DD HH:MM:SS,138 | com.ca.im.portal.api.services.datasource.DataSourcePoll          
      | Test DataSource: Spectrum Infrastructure [email protected]
WARN  | qtp883980256-24          | AAAA-MM-DD HH:MM:SS,166 | com.ca.im.portal.api.services.datasource.RequestRetryHandler     
      | Received WebServiceException cause: java.net.ConnectException: ConnectException invoking http://Spectrum.com:8080/axis2/services/DataSourceWS: Connection refused; retrying, attempt 2
ERROR | qtp883980256-24          | AAAA-MM-DD HH:MM:SS,170 | com.ca.im.portal.api.services.datasource.DataSourcePoll          
      | Received WebServiceException from version check for data source Spectrum Infrastructure [email protected].  CAUSE=java.net.ConnectException: ConnectException invoking http://Spectrum.com:8080/axis2/services/DataSourceWS: Connection refused. MESSAGE=Could not send Message..  Returning DS_UNAVAILABLE result.

stdout.log file

AAAA-MM-DD HH:MM:SS,843 [main] INFO  org.apache.coyote.http11.Http11NioProtocol - Starting ProtocolHandler ["http-nio-80"]

Environment

DX NetOps all version

Cause

The OneClick is on Windows, so Tomcat's default port is 80

Resolution

Need to use the Port 80 in DataSoure