DX OI : Ticket number/s are not populated in the UI - under "Ticket" column

Products

• DX Application Performance Management

Issue/Introduction

Couldn't find Ticket number/s are not populated in the UI - "Ticket" column.

Environment

DX SaaS OI

Cause

Configuration Issue - Ticket enrichment rules are not set.

Resolution

Configured the Ticket Enrichment Rules Correctly.