The approve and reject buttons are not visible in the Identity Portal campaign
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The approve and reject buttons are not visible in the Identity Portal campaign

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Article ID: 368254

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Updated On:

Products

CA Identity Suite CA Identity Portal CA Identity Governance

Issue/Introduction

The approve and reject buttons in the Identity Portal campaign is not displayed, see the screenshot below, in red

The campaign is working fine in the Identity Governance with all buttons displayed correctly.

Environment

Identity Portal 14.x

Cause

The Certificate Template was corrupted

Resolution

From Identity Governance UI, create a new Certificate Template (menu Compliance Management > Certification Templates) and create a new Campaign using this new template.