MAG Manager Fails to load
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MAG Manager Fails to load

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Article ID: 368241

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Updated On:

Products

CA Mobile API Gateway

Issue/Introduction

Log in to the MAG manager, get this message after clicking "Grant":

Error

This page appears due to an unknown reason. The login step may have failed. Please try logging in again. If it continues to fail please contact the system administrator.

After selecting the 'Login' button you will be redirected to the authorization server.

 

Environment

API Gateway v11.0

OTK 4.2.x

MAG 4.2.x

Resolution

1. Look for duplicate  "OpenIDConnect" jar files (one with a "b" in the name) being in /opt/SecureSpan/Gateway/runtime/modules/lib directory and delete it.

2. Remove the following scopes from Oauth Manager >> Client Key >> MAG Authorization Server and MAG Manager >> List Keys >> Scope.

msso, msso_register, msso_client_register