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Policy Server on Windows writes "Unable to obtain OS random data" in logs


Article ID: 36823


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On SITEMINDER


Trying to start the Policy Server on Windows, this one does not start and report error :

[5588/5404][Wed Jun 17 2015 14:53:10][CCrypto.cpp:749][ERROR] Unable to obtain OS random data
[5588/5404][Wed Jun 17 2015 14:53:10][CCrypto.cpp:700][ERROR] Unable to seed random number generator
[5588/5404][Wed Jun 17 2015 14:53:10][CCrypto.cpp:174][ERROR] Unable to initialize random number subsystem
[5588/5404][Wed Jun 17 2015 14:53:10][CServer.cpp:3784][ERROR] Unable to initialize crypto subsystem

How can I fix this ?


Component: SMPLC


Check the account used for the starting and stopping the Policy
Server on Windows. This account should have permissions to
access the CSP service on Windows through those functions :