Global device search is failing

Products

• DX NetOps
• CA Performance Management - Usage and Administration

Issue/Introduction

When doing a global search for a device it fails unless you search for the alias of the device

Environment

Dx NetOps Performance Management 22.2.x

Cause

Both role rights are added to the administrator role

 

View Item Display Name or Name Alias
Allows users to see the display names or the aliases for items.

Users who are given this role right can select the name that appears in their dashboards and views in the My Settings, Display Settings menu item.

View Item Name Alias Only
Allows users to see only the aliases for items.

Resolution

Make sure that the 2 roles are not allowed at the same time.  Pick only one for the role.  If none added to role, View Item Display Name or Name Alias is assumed.

Additional Information

An update will be made to the  Role Rights  documentation to note one or the other needs to be used, but not both