UNIX agents stop/crash with connection error U00000062 trying to run jobs with long strings
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UNIX agents stop/crash with connection error U00000062 trying to run jobs with long strings

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Article ID: 368193

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

 UNIX agents stop/crash trying to run a job with long lines of code (600+ in this case).As soon as we run the job, the agent process dies / crashes / stops right away and job fails with the error:

Fault other - Start impossible.

Error in report / detail:

  • U00000062 Cannot continue after connection interruption.
  • Log shows 
    2U02000008 Job 'XXXXX@YYYYY' with RunID '12345678' ended normally

Environment

CA Automic Workload Automation

21.0.5 HF3

Cause

Known Defect fixed in 21.0.10

Resolution

Please test the job using UNIX agent version 21.0.10. If problem persists, contact support.

21.0.10 can be downloaded from our downloads site at downloads.broadcom.com.

 

Additional Information

21.0.10  agents are available for download inside the full package of 21.0.10 HF1 as well as under the components page for individual download.

To download both AE 21.0.10 HF1 with 21.0.10 agents, use the full image of 21.0.10 HF1 which can be downloaded from the link https://downloads.automic.com/downloads/quick_start/aa/21.0.10

To download just the Individual agents 21.0.10, please download them from the components page at the link below:

https://downloads.automic.com/downloads/advanced_mode?selected_tab=id_search-result-files&lifecycle_entity_id=1409143059253&major_version_id=1690188024355&component_id=1409731986641&component_id=1409731986643&component_id=1409731986647&component_id=1409731986649&component_id=1409731986651&component_id=1409731986653&component_id=1409731986655&component_id=1409731986657&component_id=1409731986661&component_id=1594793568221&component_id=1409143059262&component_id=1409731986663&component_id=1409143059264&component_id=1600635058792&component_id=1637003708591&component_id=1637003708734&component_id=1409731986665&component_id=1409731986667&component_id=1600635055733&component_id=1409731986669&component_id=1409731986671&component_id=1409731986675&component_id=1409731986677&component_id=1409731986679&component_id=1409731986681&component_id=1409731986683&component_id=1409731986685&component_id=1409731986689&component_id=1409731986691&component_id=1409731986693&component_id=1436522521888&component_id=1409731986705&component_id=1409731986709&component_id=1409731986711&component_id=1601568309416&component_id=1678890183358&component_id=1602489357672&component_id=1602489356384&component_id=1601569108594&component_id=1601567397779&component_id=1573973452168&component_id=1602489355096&component_id=1409731986713&component_id=1409731986715&component_id=1428055538794&component_id=1409731986717&component_id=1428055548215&component_id=1428055548264&component_id=1428055548267&component_id=1428055548246&component_id=1428055548270&component_id=1409143059268&component_id=1442910923712&component_id=1409731986726&search=