Discovery Job Status Is "error" While Running

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

While a discovery job is running on some PAM appliances in the environment, the UI displays the status as "error" when it should be listed as "Running".

Environment

Privileged Access Manager, 4.0 - 4.1.7.

Cause

This behavior will occur when the discovery task is initiated on a non-leader in the cluster. In that scenario, the appliance sends a request to the cluster leader to run the discovery job and cannot check on the status of the task.

Resolution

This problem is resolved in 4.2+ and 4.1.8+. Find "DE590882" on the following for more details:

Resolved Vulnerabilities and Issues in 4.2