How to change the host name and IP address of a CA Business Intelligence (CABI) 4.1 SP3 server?
If you change the IP address of a CABI server, it does not impact the CABI. In order to change the Host name of CABI server, please follow the steps as per below after you change the host name of OS.
NOTE: Please take a backup before you make changes.
1) Stop Server Intelligence Agent (SIA) and Tomcat Services.
2) If a CMS database is installed on the CABI server, update Connectivity for the database.
- If the CMS database is on SQL server,
- If the CMS database is on Sybase SQL Anywhere 12,
3) Update the Web Application Server.
4) Update Web Service URL
5) Update Web Report settings on Service Desk Management (SDM).
Release: SDMU0M99000-14.1-Service Desk Manager-Full License