Opening the web portal shows a certificate warning.
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Opening the web portal shows a certificate warning.

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Article ID: 368139

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Updated On: 01-10-2025

Products

VMware Aria Suite VMware Aria Operations for Networks VMware Cloud Director VMware SDDC Manager VMware NSX VMware Live Recovery

Issue/Introduction

  • After replacing the certificate used with a self-signed or company CA (Certificate Authority) signed certificate, the web browser shows a certificate warning.
  • The issue can also occur on new deployed environments where a self-signed or company CA (Certificate Authority) signed certificate is used.

Environment

VMware Aria Suite
VMware Aria Operations for Networks
vRealize Network Insight
VMware NSX-T Data Center
VMware NSX
VMware Cloud Director
VMware SDDC Manager
VMware Cloud Foundation
VMware Live Recovery
VMware Site Recovery Manager

Cause

Each web browser attempts to validate the certificate used by reviewing the certificate issuer / certificate authority. 

If the used certificate authority is not known to the browser, the browser will attempt to review the trusted certificates stored on the machine where the web browser is installed.

If the certificate can not be validated by the web browser then a warning message will be displayed for the end user to be aware of a possible risk.

Resolution

To avoid this issue, the web browser needs to be able to validate the Certificate Authority used to create the certificate, which can be achieved by adding the certificate issuer (Certificate Authority) to the trust store of either the web browser used or machine where the web browser is installed.

For self-signed certificates, the certificate does not use a certificate issuer, to avoid the warning the self-signed certificate can be added to the trust store of the web browser or the machine.