vApp deployment using external MSSQL database is not successful

Products

• CA Identity Suite
• CA Identity Portal
• CA Identity Governance

Issue/Introduction

14.5 vapp deployment either is successfull but Identity Portal is showing 404 errors or

 IJ000453: Unable to get managed connection for <datasource address> or

IG deployment fails with:

[ERROR] Operation failed with error #20

or

[ERROR] Identity governance is not running - after deployment

or

18:23:44,726 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0013: Operation ("add") failed - address: ([
    ("subsystem" => "datasources"),
    ("data-source" => "eurekifyDS")
]) - failure description: {
    "WFLYCTL0412: Required services that are not installed:" => ["jboss.jdbc-driver.sqljdbc_jar"],
    "WFLYCTL0180: Services with missing/unavailable dependencies" => [
        "org.wildfly.data-source.eurekifyDS is missing [jboss.jdbc-driver.sqljdbc_jar]",
        "jboss.driver-demander.java:/jdbc/eurekifyDS is missing [jboss.jdbc-driver.sqljdbc_jar]"
    ]
}

 

 

Environment

vApp 14.4 CP2, 14.5

Cause

Test Database connection passes.

Incorrect information in standalone xml file.

Resolution

Two hotfixes were provided, please open new case with support to obtain them.

14.5

HF_IG-14.5.0-20240516115307-DE598003.tgz.gpg

HF_VA-14.5.0-20240425092036-DE598003.tgz.gpg

14.4

HF_VA-14.4.2-20240619131341-DE606489.tgz.gpg