ADDRESS AC ACTION(NOTE) requirements and syntax

Products

• OPS/MVS Event Management & Automation

Issue/Introduction

Trying to use the new ADDRESS AC ACTION(NOTE) feature. I have tried using the alertid or agentReferenceId but no note is being created. I've tried several different options, but do not see a schema for this feature. What is the full syntax of the NOTE function to add a note to an existing alert?  

Environment

OPS/MVS 14.0

Resolution

New keywords are available for the ADDRESS AC host environment as follows:

  1.  New choices for the ACTION keyword:
       QA        - alias for QUERYALERT
       NOTE      - add a note to an existing alert
       QUERYNOTE - retrieve notes for an existing alert
       QN        - alias for QUERYNOTE
       STATUS    - return status of Alert Central Connector
  2.  New keyword INSTANCE can be used to direct a request to
       a specific instance of Alert Central Connector.

 

Required PTFs:

PTF LU12625 must be applied to OPS/MVS.

PTF LU12151 must be applied to Alert Central Connector.

 

The full syntax for the ADDRESS AC ACTION(NOTE) statement is:

ADDRESS AC ACTION(NOTE) AlertID(123456) Content(This is note content)

where the values for the AlertID and Content fields should be substituted with those specific to the alert being updated. 

Additional Information

ADDRESS AC Host Environment