The remote server returned an error: (403) Forbidden

Products

• DX NetOps
• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Messaged:

0:00:44 3 - PollerSync: Failed to sync profiles with Harvester@<Harvester IP Adrres> because The HTTP request was forbidden with client authentication scheme 'Anonymous'.. Enable debug logging for details.

NetQoS.FilePump.i18nFilePumpException: NQS_FIP_00200: Error retrieving http://<Harvester IP Adrres>:8080/getFiles?do=files&mask=NFMInput/*.* ---> System.Net.WebException: The remote server returned an error: (403) Forbidden.

 

Environment

NFA all version

Cause

Check if has access in this URL

In NFA console machine open the Internet browser and use this URL's

http://<Harvester IP Adrres>:8080/getFiles?do=files&mask=NFMInput/*.*

 

And in Harvester Linux machine

curl -v http://<Harvester IP Adrres>:8080"/getFiles?do=files&mask=NFMInput/*.*"

Resolution

Proxy and Firewall needs to be configured between NFA Console and Harvester

See NFA Firewall Configuration