Unable to capture or deploy content using Aria Suite Lifecycle 8.14.
search cancel

Unable to capture or deploy content using Aria Suite Lifecycle 8.14.

book

Article ID: 367871

calendar_today

Updated On:

Products

VMware Aria Suite VMware vRealize Suite Lifecycle Manager 8.x

Issue/Introduction

Encountering problems within the Aria Suite Lifecycle instance, experiencing failures or errors during deployment or content capture processes.

Environment

The below error can be seen in the blackstone-spring.log

com.vmware.vrealize.lcm.common.exception.LcmException: Request execution failed at blackstone, with error : {"summaryMessage":"Failed to capture contents","failures":[]}

Resolution

  • Take a snapshot of the VMware Aria Suite Lifecycle appliance.
  • Download the file blackstone-external-8.14.1.jar file from the attachment.
  • Browse to  "/opt/vmware/vlcm/blackstone/spring-common" folder
    • Below screenshot is an example. Copy existing jar to /data 
  • Command to copy/move
    • cp -p blackstone-external-8.xx.x.jar /data/

  • Replace the jar from the link shared above to the following path:  "/opt/vmware/vlcm/blackstone/spring-common
  • Restart the service using the command "systemctl restart blackstone-spring"
  • Retry to capture the content from Aria Suite Lifecycle UI.

Additional Information

This issue has been fixed in Aria Suite Lifecycle version 8.16

Attachments

blackstone-external-8.14.1.jar get_app